Question 1

How do I book?

Accepted Answer

Once you’ve decided on a date & submitted a request to book, we will get back to you within 48-72 hours. Please include any additional details such as the occasion, picnic style preferences, additional add-ons, etc. so we can make your picnic a special occasion.

Question 2

How far should I book in advance?

Accepted Answer

We are currently accepting booking up to 6 months out. The sooner you book, the better chance you have of getting your desired date. We do suggest 4 to 6 weeks in advance, however, during the summer, dates go quickly.

There are times when we've had a last minute cancellation, so please touch base just to check, you might be in luck.

Question 3

What much does it cost?

Accepted Answer

Our pricing is based on your picnic needs!

When you get in touch, you’ll have the option to select your desired date, location, package, theme and any add-ons to enhance your experience. We will then form a quote and reach out to you.

Question 4

How do I pay?

Accepted Answer

We accept Paypal, Revolut, cash and all major credit cards which are charged through our booking system

Question 5

What is included in my picnic?

Accepted Answer

Please refer to our book your picnic page to see what’s included.

Question 6

What should I expect on the day of my picnic?

Accepted Answer

On the day of your picnic, you will receive a text message when we arrive on-site, a location pin, and when your picnic is ready so you’re not arriving mid-setup. There will be a 10 minute grace period, otherwise, you will be forfeiting your picnic as we cannot leave our setups unattended and may have other client setups to attend to. We ask that you please plan accordingly to arrive on time. There will be no exceptions.

Question 7

How long can I picnic?

Accepted Answer

The Pop-up Picnic rental will be yours for two hours but you are welcome to extend your Picnic to up to 4 hours total for an additional fee. If you would like more time, please let us know in advance!

Additional time will start at €50 per hour depending on the size & setup of your event. You can extend your hire depending on our availability.

Question 8

Do you provide food and beverages?

Accepted Answer

Food is not included, however, charcuterie boards, and desserts are available as an add-on option to your picnic for an additional fee. Check our add ons

You are also welcome to bring your own food and beverage as well. We can also recommend local caterers that are popular with our customers. Please contact us for more information.

If having a picnic at a public park, please refrain from feeding food to wild animals and please do not litter. We can happily provide stemware, wine key, bottle opener, and/or ice buckets for your needs.

Question 9

Where can I picnic? Are there specific picnic locations?

Accepted Answer

Our picnics can be set up indoors or outdoors at both private and public locations all around Dublin.

Public location picnics are based on regulations or permits. If you have a public spot in mind, please send us an address or GPS location and we will do our best to accommodate your requests. If a permit is required, you are responsible for paying & obtaining the required permit one week prior to the date of the picnic. Failure to provide a permit will result in cancellation & no refund will be issued.

Question 10

What if it rains?

Accepted Answer

Unfortunately, the weather is out of our control and since we live in rainy Ireland, we do ask that you have a rain backup plan. We recommend providing us with an alternative set-up location such as an inside location or a covered gazebo ready to go. If you let us know a few days in advance, we are happy to change the location of your picnic and move you inside, otherwise, with more advanced notice, we can work with you to reschedule the event (subject to availability).
 
Also, If the weather isn't looking great and you have booked an outdoor picnic, we will reach out a couple of days prior to finding out how you would like to proceed! Please keep an eye on your email in the days leading up to and day of your picnic. We also provide blankets as an add-on.

Question 11

What if I damage equipment?

Accepted Answer

All picnic equipment belongs to Pop-up Picnic and is to be returned in the same condition as you found it. However, we totally understand that things happen. If there are any items damaged or missing during the breakdown we will notify you and charge accordingly if need be.

Question 12

What do I do when finished?

Accepted Answer

Our team will return at the arranged time to pack up the setup. Until this time you are responsible for the items.

Question 13

Can I leave early?

Accepted Answer

Absolutely but please note that you are responsible for all items until the collection team has returned.  Please give us a courtesy call at least 30 minutes before you plan to leave so we have time to return to the venue.

Question 14

Can I have real flowers at the picnics?

Accepted Answer

We are restricted to certain regulations to protect public areas and wildlife. To prevent introducing any new plant material to the area, we use artificial flower arrangements for our picnics. However, for picnics at residences, venues or businesses, real flower arrangements can be arranged.

Question 15

Payment Policy

Accepted Answer

Once your booking is approved, you will receive an invoice that can be paid online. All of our picnics require a 50% retainer that will be based on items rented and will be returned within 2-3 days of the party if there are no damaged or missing rental items. Payment is required to secure the date & time for your event. The remaining 50% is due 10 business days prior to your event.

If the remaining balance is not paid 10 days prior to the event, the picnic booking will be canceled and the payment will be forfeited.

Question 16

Cancellation Policy

Accepted Answer

If you need to cancel, Pop-up Picnic does not offer refunds for any picnic once payment has been received. Should you need to reschedule your picnic for any reason, you must do so within 2 weeks week of your initial scheduled picnic date and can reschedule for a new date within a 2-month period.

Question 17

What are Add-Ons?

Accepted Answer

Add-Ons can be purchased to enhance your picnic experience. Pricing varies.

Question 18

Can you help with my proposal?

Accepted Answer

YES, we can. Please contact us to discuss your preferences and ideas.

Question 19

Safety & Cleanliness

Accepted Answer

All our furnishings are curated thinking about your safety and the good care of your house. Our setups meet the highest safety and cleanliness standards.

Every teepee pole is secured, keeping it firm and stable minimizing any risk of falling down throughout the event. Pillow covers, linens and blankets are professionally cleaned.

Rugs are vacuumed, sprayed and spot cleaned after an event. Non-slip mats are placed under wooden crates and rugs so they stay in place.

Frequently asked questions